The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We will automatically combine multiple items in your order to save shipping costs and happily refund the excess amount calculated by Etsy back to your account.
As long as we haven't already shipped the item, we can easily cancel the transaction and return your payment to your account. Because we strive for a quick turn around time though, you don't have a lot of time to decide so be sure to message us as quickly as possible.